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A MESSAGE TO GSD CUSTOMERS REGARDING OUR RESPONSE TO COVID-19
The Gary Sanitary District (GSD) is working hard every day to deliver exceptional wastewater and trash collection services. We want to inform you of measures we are taking to assist and protect our customers and employees during the COVID-19 crisis. We are doing this in a way that will continue to meet federal and state water quality standards.
WE WON’T ORDER YOUR WATER TO BE SHUT OFF
Given the importance of personal hygiene in preventing the spread of the COVID-19, we have arranged with Indiana American Water to suspend billing related service for shut offs. We will continue to evaluate this suspension period and remain in compliance with state orders. GSD also has suspended late fees until further notice.
GSD has ordered water service back on for customers who were previously shut-off during the period of March 6 through March 14 for non-payment to GSD for services.
WE’VE IMPLEMENTED SOCIAL DISTANCING
For employee and customer safety, GSD has closed its Customer Service Center at 504 Broadway to walk-in payments. Customers can drop payments off at our Broadway-facing drop box at 504 Broadway, Gary, IN. Customers may also pay online at https://ipn2.paymentus.com/rotp/gsd or by phone at 219-944-1211 ext. 1.
For your safety and the safety of our employees, we ask that you do not approach our employees when you see them working in the field. We request that you follow social distancing recommendations issued by the Centers for Disease Control and Prevention.
After creation of The Gary Sanitary District in 1938, The Board of Sanitary Commissioners initiated a construction program that included several interceptors and a wastewater treatment plant. This original plant was placed in service, at the present site, in 1940. The treatment facility was an activated sludge process designed to provide secondary treatment, with nominal capacity of 20 million gallons per day (MGD) to 40 millions gallons per day (MGD)Expansion and improvements began in 1962 to increase the treatment capacity of the plant.
Who are we?
Gary Sanitary District is a publicly owned wastewater utility committed to improving the quality of life and economic development in Northwest Indiana; and to providing superior water environment services in a safe, ethical, cost-effective and customer-friendly manner. Additionally, the Gary Sanitary District will utilize the best available technology to meet and exceed regulatory standards and offer a health, motivating workplace that promotes the growth and leadership development of its employees.
Gary, like other municipalities across this nation, must manage stormwater to protect people's health and our environment. Stormwater is runoff from a rainstorm or melting snow. Urban stormwater runs off roofs, streets, and parking lots into sewers, storm drains and ultimately, our rivers and lakes.